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The Caisse Nationale de Santé (CNS) has reported a significant reduction in refund waiting times for medical bills, reaching historic lows.

Thanks to the introduction of the Paiement immédiat direct (PID) system and the addition of part-time staff, one-fifth of all refund requests are now processed within one week.

More complex cases have seen their processing time cut from 7-10 weeks to 5-6 weeks while refunds for international treatments may take up to 12 weeks.

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